1. Return Window

Returns are accepted within 7 days of receipt, no questions asked.

  1. Return Conditions

– Items must be unused, in original packaging.

– Transportation or courier costs are borne by the customer.

– 15% restocking fee on MRP is charged.

  1. Refund Process

– Refunds are processed within 5-7 working days after return inspection.

– Credit notes for perfect condition returns issued within 2 business days.

  1. Exchange Policy

– Contact luxsunlights@gmail.com within 48 hours for damage/defect claims.

– Unboxing video required. must

– Free replacements within 48 hours; 15% charge after that within 7 days.

– No replacements after 7 days of delivery.

  1. Non-Cancellable Orders

Orders once confirmed are non-cancellable.

  1. Return Shipping

Returns must be shipped to our designated address. Return shipping is non-refundable.

This page was created and edited by Dynamisers Solutions to ensure compliance and clarity.